The COVID-19 pandemic is not only a health crisis. It’s also gravely impacting most businesses, especially startups and small and medium-sized businesses with unprecedented severity. This is the vast majority of the members of Dreamplex.

We have grown Dreamplex with a desire to support entrepreneurs, startups of all stages, and small and medium-sized businesses in their quest for success. We’ve made it our mission to positively impact our members, personally and professionally. In good times, and maybe more importantly, in difficult times. Here at Dreamplex, every one of us is committed to supporting you, in every way we are able to during this crisis.

We will continue to update this page with information that is important for you, your team and your business as things evolve. If you have any questions that aren’t addressed here, please reach out to our dedicated “COVID-19 Care” Task Force: covid.care@dreamplex.co.

Information about the Dreamplex workspaces

May 19, 2020 update: Coming back to work after a pandemic is an ideal time to reflect on what we have learned from the enforced experiments around working from home. We should take this opportunity to better look after the well-being of our teams and create great experiences for them.

Over the past weeks, Dreamplex has researched how companies can come back stronger than ever after COVID-19. We did this by speaking to many global experts, as well as running surveys, and conducting interviews with leading Dreamplex members. All of our findings are put together in a white paper with 10 opportunities and 20 practical tips companies can apply to keep teams more engaged, productive and happy.

Download it here!

Let’s build a better work experience, together.

May 12, 2020 update: Things are getting better and it’s time to slowly make our transition to the “new normal.” We’re really happy to see everyone back at work again and we’re here to support you through the transition.

We will keep our safety measures in place to ensure you are safe at work. Temperature checks still occur at the lobby, deep disinfecting cleans on a regular basis and we encourage you to continue practicing good hygiene (wash your hands frequently, wear a mask if sick), and continue keeping a distance of 1 meter between you and your coworkers. Masks are no longer required in our spaces, however we encourage you to wear them while in crowded places as advised by the government.

April 24, 2020 update: The Vietnamese government has decided to end the period of “social isolation.” The government and medical authorities have done a phenomenal job to minimize the spread of the virus and keep the community safe. We are nothing short of grateful for their efforts.

We’re also excited to welcome everyone back to Dreamplex and continue supporting you on your journey to success. Our safety measures from before the isolation will stay in place to ensure our community is safe and protected. This includes temperature checks, mandatory masks, disinfecting your hands, and practicing social distancing in our spaces.

 

Yes, Dreamplex is still open

We know that your jobs and businesses are your livelihoods and access to your offices/desks at Dreamplex could be essential, as we’ve seen over the past weeks already. We will remain open unless mandated by the government to close. During this time, we will continuously increase our precautionary measures and proactively play a role in flattening the curve.

Safety measures for our spaces

Right from the moment the first cases in Vietnam, we started taking precautions to make sure our spaces are safe for you to work from. You will have noticed:

  • Mandatory temperature checks were implemented in our lobbies and parking areas. This, in combination with disinfecting your hands and wearing a mask, is required to get into any of our buildings and elevators.
  • Government health declarations are being collected from each member, Dreamplex team member, and guest on a weekly basis. To keep it snappy, prepare yours before coming in on Monday.
  • Above and beyond the required government registration, we are asking for an additional declaration. Through this form, anyone coming to our spaces has to declare not to have been in touch with any F0-F2 case.
  • Disinfecting gel is placed upon entry at the Dreamplex space. It is mandatory to clean your hands before coming in.
  • We have significantly increased our cleaning schedule, the number of deep cleanings, and the strength of our cleaning products.
  • Shared mugs have been replaced by paper cups. Still, we do encourage you to write your name on it and keep it for the day!
  • We are significantly limiting the amount of visitors coming into the building and have cancelled all member events until at least May 15.

We know all of these safety measures take some time and effort for you, but we do what it takes to keep our community safe.

Social distancing at Dreamplex

Even though our spaces are designed with community & connections in mind, we now need to work together to avoid any risk of spreading together. That’s why we introduced “Social Distancing at Dreamplex.” While COVID-19 is out there, be social by keeping distance.

You can learn more about why we apply social distancing here, and keep in mind to:

  • Not place any additional chairs around our lounge tables. We have removed chairs to keep the recommended 2 meter distance between them.
  • Spread out your lunch breaks – this is not the time for big team lunches all at once.
  • Take a desk for yourself! With less people in the space, this is the time to make that hot desk your own. Do not place another chair next to yours, to keep the 2 meter recommended distance.
  • Don’t get in line for coffee, tea, water or other things from the pantry. Let’s connect another time!

For more tips and information on social distancing in our spaces, check out the signs on each table.

Playing your part

This virus really is a fight for all of us. Beyond social distancing and making sure you disinfect during the day, members are also asked to immediately notify us:

  • If you develop any of the symptoms.
  • If you spot someone that displays any of the symptoms in the workplace.
  • If you think you have been in direct or indirect contact with an F0 (confirmed positive case), F1 (someone in close contact with a positive case) or F2 (someone in indirect contact with a potential case).

Team preparedness & training

We have written an extensive playbook with every possible scenario to make sure we are prepared, no matter what comes. All of our location teams are trained on what to do in each scenario. No matter what happens, this means you’ll be in good hands.

More information? Questions? Concerns?

Contact our “COVID-19 Care” Task Force
Our COVID-19 Care Task Force is always on top of updates made by global and local health authorities and have worked together with the team, vendors and contractors to implement numerous measures to keep our community safe.

This Task Force “meets” twice daily and constantly reviews the current state of the disease in Vietnam, and the world, to inform any new safety measures and communications that ensure our community’s safety. You can reach us via covid.care@dreamplex.co.

Support for your business during this time

May 19, 2020 update: Coming back to work after a pandemic is an ideal time to reflect on what we have learned from the enforced experiments around working from home. We should take this opportunity to better look after the well-being of our teams and create great experiences for them.

Over the past weeks, Dreamplex has researched how companies can come back stronger than ever after COVID-19. We did this by speaking to many global experts, as well as running surveys, and conducting interviews with leading Dreamplex members. All of our findings are put together in a white paper with 10 opportunities and 20 practical tips companies can apply to keep teams more engaged, productive and happy.

Download it here!

Let’s build a better work experience, together.

April 24, 2020 update: We know the last couple of months were intense and stressful for many. It tested our patience and our abilities and hopefully made us resilient. Now things can only get better, and we will do what we can to support you, you, your team, and your company during this transition period of getting back to the new normal. Please reach out to our dedicated COVID-19 Care Task Force at covid.care@dreamplex.co if there is anything we can support you with. We are here for you.

Making the transition to remote working

As many of you move to a new way of working, including more working from home, it’s harder as well as more important to stay connected with your colleagues and the Dreamplex community. We are happy to support you in mastering new teleworking tools like Zoom and its fully free alternative Jitsi.

Just ask your local Dreamplex team for any support you may need. For tips on how to make every remote workday a success, you have exclusive access to the “Remote Working: Healthy, Happy, Productive" webinar that we recorded last week.

Dedicated marketing support

Dreamplex is a community. Many of our members can and want to help other members. We’re also eager to promote the business of all of our member companies. For this, we will create a dedicated marketing effort where you can list your products and services. If you are an existing Dreamplex member and you’d like to list your offer, please email us at covid.care@dreamplex.co.

Opportunities to keep learning & growing

As your personal and professional development is still our priority, our team is working hard on providing you with interesting and useful content to tune into online. Whether it’s at work, or from the comfort of your home. We have numerous webinars coming up including After COVID: 10 Ways to Win at the New Normal, Stand Up & Exercise with Hubert Fitness, and Managing Personal Finances Simplified, and more. To register, please visit our events page.

Financial support

Considering the COVID-19 crisis is not going away for now, we realize some members may need financial assistance to cover rent. We want you to make it through this crisis, and stay with us for a long time to come. Our resources are limited, however if your company is in need, we are open to having a conversation with you to explore and try to find a way to assist you. Please contact covid.care@dreamplex.co.

Staying connected and informed

We are doing our best to help everyone as best as we can at the locations and online. Please forgive us if there is a delay in our response time as at times we’re busy dealing with many different queries. Our DreamBuilders – our name for our team – are also affected by this unprecedented public health crisis, but we are all rising to the challenge and will do our best to serve you. If you have any questions, please contact our COVID-19 Care Task Force at covid.care@dreamplex.co.

We are also strengthening our communities online. To meet and interact with the people you normally see in your Dreamplex location, and to hear the latest from your Member Experience Team, join our new member-only Facebook groups:
Dreamplex Nguyen Trung Ngan Members Community
Dreamplex Dien Bien Phu Members Community
Dreamplex Tran Quang Khai Members Community
Dreamplex Thai Ha (Hanoi) Members Community

To stay in touch across the whole Dreamplex network, follow us on Facebook, LinkedIn, and Twitter.